FAQ

Good to know

General information

There is an underground parking garage in the building. There are parking spaces available for our guests for EUR 10.00 per night. Please let us know before your arrival if you need a parking space.

Check-in is guaranteed from 15:00 and takes place via our hotel vending machine next to the main entrance to the building. You will find out how the “Hotel-o-mat” works in your pre-stay e-mail three days before arrival.

We kindly ask you to check out of your room by 11 am on the day of departure. Our reception is open from 7:00 to 12:00.

Unfortunately, luggage storage is not possible.

We do not offer a proper breakfast, but we do provide our guests with a free “jump start” in the form of coffee/tea and croissants (daily between 7:00 and 10:00 am).

We do not have our own charging stations, so it is not possible to charge your e-car. In Hamburg, there are numerous publicly accessible charging stations in the city center, some of which are also located near the hotel Michaelis Hof.

The Stadthausbrücke S-Bahn station is located in the immediate vicinity of the hotel. Take the Michaelisstraße exit.

No, pets are not permitted at the hotel Michaelis Hof.

No, the culture and tourism tax is not yet included and will be charged on departure according to the currently valid rates. The tax has been payable in Hamburg since the beginning of 2023 for all overnight stays, whether for business or private travel.

All our rooms are non-smoking. An ashtray is available on the balcony, which is accessible from the hotel corridor. Please be considerate of other guests.

There are bicycle racks in the underground parking garage that you can use.

Our doors are open to all guests.

You can pay in cash or by EC/credit card. We accept all common card types.

Room

Yes, we have classic single rooms, double rooms and family rooms.

In our rooms you will find a small fridge with a welcome bottle of water. We do not offer a classically filled minibar.

Wifi is available in the rooms.